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Healthcare Community Sees Long-Term Value of ICD-10

ICD-10 is the 10th iteration of the International Classification of Diseases issued by the World Health Organization. It is set to be adopted by healthcare professionals by Oct. 1, 2015 after a year-long delay. As the compliance date approaches, more medical professionals are anticipating the far-reaching benefits of a common global code, such as easier and improved analysis of causes of illness and death, management of public health trends and threats, and effectiveness of treatments.   ICD-10 allows for much greater detail than ICD-9 when describing injuries, illnesses, and treatments. In fact, the system is specific to the point of […]


Great Design: It Isn’t About You

Whenever we start a website or application design, there are a number of questions that we ask our client as we gather requirements for the project.  One of them is “What is your preference in terms of color and layout?” We want to know what the client likes.  Maybe they have colors in their office that they love, or marketing materials they would like to match.  Maybe they’ve seen a competitor’s website that they love. But there’s another, far more important question that we also ask:  Who are your users, and what do they need? When designing a website, the […]


What Hospital Nurses Can Teach You About Teamwork

One of the best professions to turn to if you want to enhance your teamwork skills is nursing. Those working in the nursing field understand the extreme importance of effective teamwork because without it, patients won’t receive proper care and things can quickly go wrong in an emergency. These are some ways in which you can learn about teamwork from hospital nurses. Rebuilding Teams No matter the industry, there is always a need for rebuilding teams. A team may work well together for an extended period of time, but there almost always comes the day when a new team needs to […]


Hospitals on Facebook: Elements of Healthy Networking

Healthcare consumers are increasingly using Facebook to search for medical advice and connect with other patients and providers. There is mounting evidence that Facebook plans to incorporate healthcare into its network more systematically, meaning the platform may soon extend greater influence over the medical industry. Hospitals can use this influence to their advantage by improving their social media marketing, so consider the following elements as you create and maintain your Facebook page.   Brand Building A successful social media campaign begins with the clarification of three main concepts: brand identity, user experience, and user engagement. A hospital’s brand identity is […]


More Patients Demanding Email Communication with Their Providers, Studies Show

New evidence is showing that more than ever, patients expect access to both their physicians and medical history. According to Health Data Management, over the last ten years, the number of patients that email directly with their physicians has tripled, and another study by Catalyst Health Research showed that 93% of respondents said they would prefer to have access to email communication with their physicians, and that a quarter of those respondents would choose a physician who offered email consultation, even if there was a $25 charge for that communication.  Online portals (like Bridge Patient Portal) have provided an easy […]


How Microsoft is Changing Healthcare for Patients and Physicians

Microsoft recently launched the ‘Band,’ a $199 fitness tracker bracelet that monitors personal biometrics 24-hours a day. It also launched the Microsoft Health app and Microsoft Health Service, a platform that centralizes consumers’ data from a variety of health devices and apps stored in the cloud. Perhaps most importantly, data from these products and other medical devices can be shared with medical providers through Microsoft’s HealthVault, an integrative platform built primarily for healthcare organizations.   What is the ‘Band’? The Band is a thick bracelet with a rectangular screen on the inner wrist. Like all fitness trackers, it provides the […]


Five Reasons Every Physician Needs CRM Software

Running a medical practice means finding an efficient way to manage complicated processes and records while maintaining communication with patients. A note to the skeptics: CRM software does just as much for your practice as it does for your patients. CRM softwares help medical professionals and physicians meet patients’ evolving needs while facilitating better communication and streamlining all the different processes associated with running a medical practice. Here are some examples: 1. Maximum Organization through Electronic Patient Records The way that CRM softwares integrate all of your documentation and administrative tasks electronically means more efficient check-ins, patient care and billing. 2. […]