3 Reasons Social Media Is Essential for Success in Healthcare

Candice Claassen

Candice Claassen

Posted on April 12, 2013

Social media has become an indispensable part of many people’s lives. In fact, few people will commit to something – from eating at a new restaurant to making an appointment with a new doctor – without doing a quick Google search first. This means that strengthening a medical Internet marketing strategy with a social media aspect is essential for the success of any business. Healthcare organizations that choose not to participate in social media could be losing out on potential patients.
Here are three reasons that explain why a healthcare business’ success depends on social media:
1. If you’re not online, you don’t exist.
If a patient is looking for a new primary care physician, all it takes is a few quick seconds to perform a simple online search for them to be able to see what’s out there. Without an Internet presence, your practice won’t be found. With the help of social media, you can increase your practice`s visibility and reach out to a widespread audience. You can also communicate with your target audience so that you are not only seen, but heard.
Remember, your audience requires unvarying reminders of you who are, what your business does, and how you can be of value to them.
2. Patients want informative content.
Appealing content is the driving force behind any successful marketing campaign – social media or otherwise. This means that your message is just as important as where you post your content. With social media you can become part of the online conversation and reach patients on a personal level. To gain their trust, all you have to do is provide something of value and consistently deliver high-quality content that isn`t found anywhere else.
3. It`s an opportunity to set yourself apart from your competitors.
Healthcare businesses can use social media to prove their expertise and enhance their online reputation. They can show patients on a daily basis what it is they sets them apart from other practices and take steps to establish themselves as a credible authority in their field. Once you establish trust and credibility, patients will begin to see you as an authority and will visit your website and social media profiles for information.


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