Want Patient Engagement? Provide Access to Patients’ Health Histories Online

Ron Shoop

Ron Shoop

Posted on September 13, 2013

The Health Insurance Privacy and Portability Act (HIPPA) stipulates that patients must be permitted to review and amend their medical records. As online patient portals and other information technologies makes medical records more accessible to patients, it is going to become more commonplace for patients to review their records routinely.
Allowing patients easy electronic access to their own health information is a critical step in engaging individuals in their own health. The benefits that stem from providing this type of access include:

  • Verifying that medical records are both accurate and complete
  • Better care coordination among multiple providers
  • The use of apps and tools that allow patients to set and meet personal health goals

With the Bridge Patient Portal by Medical Web Experts, practices and hospitals alike have the flexibility to allow patients to see a standard health history. The options to view in detail, add, edit, delete and print records are all standard fare where the patient or physician can enter a condition or symptom, its status, and when it began. Additional information for past or current patient health histories includes: MedicationsAllergiesImmunizationsSurgical HistoryFamily History and Social History.

patient portal screenshot

So what makes the Bridge Patient Portal different from other healthcare portal solutions?

There are two differentiating factors of the Bridge Patient Portal not often found in the market:

  1. The entire patient health history section can be updated with the use of intake forms. These forms can be replicated from the Medical Web Experts library of existing forms or can be customized using the practice’s forms. In either case, all information is captured in a structured data format and updates to the patient’s record immediately after it has been submitted. When interfaced with a healthcare organization’s EMR, the EMR records can be updated simultaneously as well.
  2. Since the Bridge Patient Portal uses a SNOMED nomenclature where all information is assigned a SNOMED code, it has the capability to allow for future reporting and interfacing with apps and tools. This powerful feature creates connections between any of the sections within the medical record and allows it, for example, to provide automated recommended patient reading based on their current conditions and medications.

We live in a day and age where people can go online to do their banking and review their credit report, yet a vast majority of Americans have never accessed their health records electronically. Most people don’t even know whether their medical records are even accurate. Furthermore, many may want to know, but aren’t comfortable asking their physician questions regarding their records or challenging a prescribed course of treatment.
With the Bridge Patient Portal, patients can step into the 21st century to have access and take control of their own health records. It has laid the technological groundwork to provide for not only today’s healthcare organizations and patients’ needs, but for tomorrow’s as well.


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